Plant and tool hire
Hire returns, filmed both ways
The machine is filmed at handover and again when it comes back.
Looks for: anything on the return video that was not on the handover video. A scrape on a boom, a cracked light, a missing tooth, set apart from marks that were already there.
Then: matched frames side by side on the hire, with the dates, and a choice for a person: charge for the repair, waive it, or ask the customer first.
Fleets and haulage
Daily vehicle walk round checks
The driver films a walk round of the vehicle before the first run.
Looks for: new dents and scrapes against the last check, tyres, lights, mirrors and number plates.
Then: the check logged against the vehicle with the stills, anything new raised as a defect, and the vehicle held if it should not go out. More on compliance records.
Plant and equipment
Wear on plant before it fails
A short clip of the tracks, the bucket, the blades or the hoses at each return or service.
Looks for: wear moving on between clips. Teeth worn down, a track stretching, a hose starting to chafe.
Then: the wear noted on the machine in the asset register and added to its next service, before it turns into a breakdown on somebody's site.
Skip hire and waste
Skip and waste loads at collection
The driver films the load before it is lifted.
Looks for: what is in it. Plasterboard, mixed waste, soil, anything that looks hazardous, and whether that matches what was booked.
Then: the waste description filled in on the transfer note, and the office told straight away if the load is not what the customer said.
Wholesale and distribution
Goods in, damaged on arrival
The pallet is filmed as it comes off the lorry, before the driver leaves.
Looks for: crushed corners, torn wrap, wet or broken packaging, a pallet that has shifted.
Then: the damage noted against the delivery and the order, with dated stills and the delivery note, ready for the claim against the carrier.
Deliveries
Proof of delivery
The driver films the drop on their phone.
Looks for: the goods, where they were left, their condition, and the time and place they were put down.
Then: the delivery marked done on the order with a still and a short clip, ready to send the customer if they ask where it went.
Warehouses and stores
Stock counts from a walk down the aisle
Somebody films the racking or the yard bays as they walk past.
Looks for: what is on each shelf or bay, pallets, bags or lengths, counted and compared with what the system says should be there.
Then: the differences listed for checking, rather than a full count with a clipboard. More on stock control.
Letting and property
Check-in and check-out, compared
Each room is filmed at the start of a tenancy and again at the end.
Looks for: differences between the two, room by room, and whether each looks like fair wear and tear or damage.
Then: a side-by-side report with matched stills for the deposit conversation, for a person to agree before anything goes to the tenant or landlord.
Wholesale and retail
Returned goods, inspected
A returned item is filmed on the bench when it is unpacked.
Looks for: its condition against how it went out: unused, opened, marked or damaged, and whether all the parts are there.
Then: a condition grade and a suggested refund decision on the return, for a person to approve with the stills in front of them.