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Thanks, that's with us.
We reply the same working day, 8am to 6pm Monday to Friday and Saturday mornings, with either some questions or a straight "this isn't us". If you attached a file, it's used for one thing, which is looking at your job, and deleted the day you ask.
If it's quicker to talk, ring 0161 388 2444. Nobody will ring you repeatedly and there's no sales team to get past.